Stakeholder Interaction and Management
The Company's promotion group is responsible for compiling information on the communication status of each unit and stakeholders. In addition to providing the convener of the group for review, it also regularly reports to the Board of Directors in the fourth quarter of each year on the communication status with each stakeholder. The communication status and report contents of each category of stakeholders in the most recent year are as follows:
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2024Annual Performance
Party
Main Issue of Concern
Needs/Expectations
Communication Channels and Frequency
Actual Performance
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Employees
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Salary and benefits
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Talent development
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Operational performance
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Provide competitive salary and benefits
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Platform for expressing opinions
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Improve professional competence
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Hold quarterly labor-management meetings , Welfare Committee’s meetings, and birthday celebrations town hall meetings.
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Internal website or internal email announcements: Important corporate information, information on the Benefit Committee, information on various legal compliance, education and training courses, performance management operations, quality management system related operations and legal updates, information security information, etc.
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Employee-only mailboxes, sexual harassment complaints, whistle-blowing mailboxes for fraud or violation of professional ethics. Each department conducts weekly/monthly/quarterly work meetings or professional educational training as required.
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In 2024, a total of four labor-management meetings were held on3/28,6/26,9/26,12/23, and a celebration event was held per qualter of the year.
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The Company published a total of 77 pieces of information on its intranet, as well as monthly revenue information and quarterly information on information security to all employees by Email.
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No employee complaints or violations of labor laws.
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A total of 1,343 person-times with 3,788.5hours of educational training were held throughout the year.
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Conduct a sustainability report kick-off meeting on Nov 20,2024 and provide professional counseling training courses from Nov,2024 until June of 2025.
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Clients
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Client services
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Supply chain management
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Compliance with laws and regulations
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Meet clients’ requirements for quality
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Irregular response to questions.
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An annual client satisfaction survey.
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The number of cases for client needs and HSF cases was 747, and 719 cases were completed, with a completion rate of 96.3%.
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Actively participate in various ESG-related carbon reduction plan seminars held by clients in 2024 and formally complete the internal greenhouse gas self-inventory work to meet customer requirements.
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Investors
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Sustainable development strategy
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Operational performance
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Risk management
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Information transparency
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Compliance with laws and regulations
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Corporate social responsibility
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Hold a Shareholders’ Meeting every year.
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Hold at least two investor conferences a year and publish brief reports on the Market Observation Post System and the Company's external website.
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Regular publication of financial statements (monthly revenue, quarterly and semi-Annual Reports) on the Market Observation Post System and the company's external website.
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Update the Company's latest information on the Company's external website from time to time.
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Irregular participation in seminars held by domestic and overseas investment institutions.
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Hold the Shareholders’ Meeting on May 29, 2024.
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Two public investor conferences were held on March 20, 2024 and August 16, 2023 respectively.
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Financial information is regularly posted on the company's website and Market Observation Post System.
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The Company publishes 19 pieces of corporate information on its external website.
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Suppliers
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Sustainable development strategy
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Operational performance
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Innovation management
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Compliance with quality requirements
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Compliance with regulatory requirements
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Compliance with supplier policies
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Integrate the BOM of homogeneous products to reduce HSF-related control costs
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Quarterly review report or meeting.
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Fixed annual audit procedures.
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Carry out environmental safety and CSR related cooperation plan with suppliers from time to time.
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The Quality Assurance Department carries out the supplier audit (including QSA/QPA/HSF) every year. A total of 15 suppliers performed audits this year.
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Government Agencies
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Occupational safety and health
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Ecological conservation
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Environmental management
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Jointly maintain the work environment
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Compliance with laws and regulations
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Compliance with HSF-related laws and regulations
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Participate in the functional organization and operation of park and Bureau of Science and Management regularly.
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Actively participate in public hearings of regulations and seminars held by competent authorities.
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Participated in the joint meeting of the Board of Directors and Supervisors of the Park Association and related seminars for 3 times.
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Participated in 20 government-related public hearings, seminars and information sessions.
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Participate in courses related to integrity management - the Ministry of the Interior's Second Security Corps 2024 ESG Integrity Course: Trade Secret Protection and Anti-Fraud Promotion and the Park Industry Association held a public sharing event to introduce the "Trade Secret Sustainable Smart Management Center" and the " A briefing session on the "Self-Assessment Indicators for Sustainable Smart Management of Trade Secrets".
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We dispatched personnel to participate in the basic training of the protection team of Weltrend in Hsinchu Science Park and the 2024 soil and groundwater pollution prevention management group B business voluntary pollution prevention management briefing. Participated in Hsinchu County's first industrial waste cleanup plan and industrial waste related regulations briefing in 2024.
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Assign personnel to participate in the 2024 Workplace Equality and Sexual Harassment Prevention Workshop, the Ministry of Labor’s 2024 Labor Insurance and Occupational Injury Insurance Regulations Seminar, and the "Occupational Accident Management and Labor-Employer Rights Protection Practices" seminar organized by the Occupational Safety and Health Administration.
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Assign personnel to attend the 2024 Hsinchu County Greenhouse Gas Emissions Inventory Seminar and the Greenhouse Gas Inventory Practical Workshop hosted by the Taiwan Stock Exchange.
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Community Groups or Schools
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Public welfare
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Industry-academy cooperation
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Talent recruitment
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Talent cultivation
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Actively participate in community activities or seminars.
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Actively participate in industry-academy cooperation.
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Public welfare activities.
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Sponsored the Paperwindmill Cultural Foundation’s " 368 Township Children's Arts Project." (The company supports the public welfare project: the 368 Township Children's Arts Project in East District of Hsinchu City.)
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Sponsored the Taiwan Industrial Technology Association in the Golden Roots Award Entrepreneurs Networking Event to enhance cooperation with various industries.
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Sponsored "2024 World Music Festival@Taiwan" which will feature performances by 16 outstanding domestic and international groups and include 15 international delegations. The company provides tickets for employees to attend, offering them an opportunity to enjoy music from around the world and experience the vibrant cultural exchange inspired by diverse musical traditions.
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Media
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Operational performance
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Corporate Governance
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Sustainable development strategy
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Company product release
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Major topics
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Publish press releases/material information on the Market Observation Post System and the company's external website.
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Hold at least two investor conferences a year and publish brief reports on the Market Observation Post System and the Company's external website.
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The Company publishes 19 pieces of corporate information on its external website.
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This year, 19 pieces of Chinese and English information were posted on the Market Observation Post System.
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Two public investor conferences were held on March 20, 2024 and August 16, 2024 respectively.
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Cooperation Partners
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Sustainable development strategy
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Risk management
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Client services
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Compliance with laws and regulations
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Compliance with client requirements
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Discuss at irregular meetings according to client requirements.
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The relevant product information and technical support on the Company’s website is updated from time to time.
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Conducted ISO9001 regular external audit from July 31~August 1, 2024, and passed without any defects.
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Conducted QC080000 regular external audit from July 31~August 1, 2024 , and passed without any defects.
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Completed ISO14064 GHG self-assessment by the end of June,2024.
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Conduct a sustainability report kick-off meeting on Nov 20,2024 and provide professional counseling training courses from Nov,2024 until June,2025.
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Underwent an external audit for ISO 14001 on December 5, 2024, passing without any findings.
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Contact Information
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hr@weltrend.com.tw