Stakeholders

  • Stakeholder Interaction and Management
  • Contact Information
  • Stakeholder Interaction and Management

    The Company's promotion group is responsible for compiling information on the communication status of each unit and stakeholders. In addition to providing the convener of the group for review, it also regularly reports to the Board of Directors in the fourth quarter of each year on the communication status with each stakeholder. The communication status and report contents of each category of stakeholders in the most recent year are as follows:

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    2025Annual Performance

    Party

    Main Issue of Concern

    Needs/Expectations

    Communication Channels and Frequency

    Actual Performance

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    • Employees

    • Salary and benefits

    • Talent development

    • Operational performance

    • Provide competitive salary and benefits

    • Platform for expressing opinions

    • Improve professional competence

    • Hold quarterly labor-management meetings , Welfare Committee’s meetings, and birthday celebrations town hall meetings.

    • Internal website or internal email announcements: Important corporate information, information on the Benefit Committee, information on various legal compliance, education and training courses, performance management operations, quality management system related operations and legal updates, information security information, etc.

    • Employee-only mailboxes, sexual harassment complaints, whistle-blowing mailboxes for fraud or violation of professional ethics. Each department conducts weekly/monthly/quarterly work meetings or professional educational training as required.

    • In 2025, a total of four labor-management meetings were held on3/28,6/26,9/26,12/23, and a celebration event was held per quarter of the year.

    • The Company published a total of 93 pieces of information on its intranet, as well as monthly revenue information and quarterly information on information security to all employees by Email.

    • No employee complaints or violations of labor laws.

    • A total of 2,006 person-times with 6,490.5hours of educational training were held throughout the year.

    • The 2024 Sustainability Report was officially released at the end of August 2025.

    • Clients

    • Client services

    • Supply chain management

    • Compliance with laws and regulations

    • Meet clients’ requirements for quality

    • Irregular response to questions.

    • An annual client satisfaction survey.

    • Customer satisfaction survey: 89.9% (based on on-time delivery rate, performance target achievement rate, and customer complaint index).

    • Hazardous substance satisfaction survey: 91.06% (comprehensive number of abnormal cases, performance target achievement rate, HSF requirement fulfillment rate).

    • 868 cases were initiated based on customer needs and HSF requirements, with 847 cases completed, achieving a completion rate of 97.58%.

    • Sustainability report completed, meeting customer requirements.

    • Investors

    • Sustainable development strategy

    • Operational performance

    • Risk management

    • Information transparency

    • Compliance with laws and regulations

    • Corporate social responsibility

    • Hold a Shareholders’ Meeting every year.

    • Hold at least two investor conferences a year and publish brief reports on the Market Observation Post System and the Company's external website.

    • Regular publication of financial statements (monthly revenue, quarterly and semi-Annual Reports) on the Market Observation Post System and the company's external website.

    • Update the Company's latest information on the Company's external website from time to time.

    • Irregular participation in seminars held by domestic and overseas investment institutions.

    • Hold the Shareholders’ Meeting on May 29, 2025.

    • Three public investor conferences were held on March 17 and August 13 and Dec.11 of 2025 respectively.

    • Financial information is regularly posted on the company's website and Market Observation Post System.

    • The Company publishes 69 pieces of corporate information on its external website.

    • Suppliers

    • Sustainable development strategy

    • Operational performance

    • Innovation management

    • Compliance with quality requirements

    • Compliance with regulatory requirements

    • Compliance with supplier policies

    • Integrate the BOM of homogeneous products to reduce HSF-related control costs

    • Quarterly review report or meeting.

    • Fixed annual audit procedures.

    • Carry out environmental safety and CSR related cooperation plan with suppliers from time to time.

    • The Quality Assurance Department carries out the supplier audit (including QSA/QPA/HSF) every year. A total of 15 suppliers performed audits this year.

    • Completed supplier due diligence procedures with a 100% return rate.

    • Government Agencies

    • Occupational safety and health

    • Ecological conservation

    • Environmental management

    • Jointly maintain the work environment

    • Compliance with laws and regulations

    • Compliance with HSF-related laws and regulations

    • Participate in the functional organization and operation of park and Bureau of Science and Management regularly.

    • Actively participate in public hearings of regulations and seminars held by competent authorities.

    • Participated in the joint meeting of the Board of Directors and Supervisors of the Park Association and related seminars for 3 times.

    • Participated in 14 government-related public hearings, seminars and information sessions.

    • Participate in courses related to honest business practices - participating in the "Prosecutors Talk About Fraud, About Fraud Groups You Don't Know" seminar organized by the Hsinchu Park Security Joint Defense Committee and the 2025 Business Secrets Smart Management Expo.

    • Participate in the basic training of the Hsinchu Science Park Protection Team and the briefing session on key points of environmental permit review operations.

    • Representatives were sent to participate in the 2025 Workplace Equality and Workplace Sexual Harassment Prevention Promotion Activities organized by the Kaohsiung City Labor Bureau, the Occupational Safety and Construction Safety Promotion Meeting organized by the Kaohsiung City Labor Bureau, and the 2025 Manufacturing Occupational Disaster Prevention Promotion Meeting organized by the Kaohsiung City Labor Inspection Office.

    • Community Groups or Schools

    • Public welfare

    • Industry-academy cooperation

    • Talent recruitment

    • Talent cultivation

    • Actively participate in community activities or seminars.

    • Actively participate in industry-academy cooperation.

    • Public welfare activities.

    • Sponsored the Taiwan Industrial Technology Association (TITA) to promote various industrial activities.

    • Sponsored the Hsinchu City Police Department's "Combating Fraud with Technology" campaign and jointly promoted anti-fraud practices with the Hsinchu Industrial Park Association, for which Weltrend received a certificate of appreciation from the Hsinchu City Police Department.

    • Sponsored the "Taiwan Rice for Yamaguchi" campaign launched by Taiwan-Japan Friendship Association for Industrial Economics.

    • Chairman Lin served as one of the keynote speakers at the "Workplace Matters: Work and Life" lecture, co-organized by the Tainan City Academy of Chinese Studies Traditional Culture Foundation and the Labor Bureau. He shared how to achieve a balance between work and life, and how to make timely suggestions to the government, fulfilling due social responsibilities and public welfare activities. The event attracted more than 200 people and the venue was packed.

    • The company held a private screening of the film " A Chip Odyssey " in Hsinchu. As a member of the science park, we hope that this documentary will allow employees to gain a deeper understanding of how Taiwan's semiconductor industry has grown from nothing to become an important driving force for global technological development. This will give employees a sense of honor in addition to their hard work. This is the first semiconductor chip documentary in Taiwan.

    • Media

    • Operational performance

    • Corporate Governance

    • Sustainable development strategy

    • Company product release

    • Major topics

    • Publish press releases/material information on the Market Observation Post System and the company's external website.

    • Hold at least two investor conferences a year and publish brief reports on the Market Observation Post System and the Company's external website.

    • The Company publishes 69 pieces of corporate information on its external website.

    • This year, 39 pieces of Chinese and English information were posted on the Market Observation Post System.

    • Two public investor conferences were held on March 17 and August 13 and Dec.19 of 2025 respectively.

    • Cooperation Partners

    • Sustainable development strategy

    • Risk management

    • Client services

    • Compliance with laws and regulations

    • Compliance with client requirements

    • Discuss at irregular meetings according to client requirements.

    • The relevant product information and technical support on the Company’s website is updated from time to time.

    • Conducted ISO9001 regular external audit from Aug 20-21, 2025, and passed without any defects.

    • Conducted QC080000 regular external audit from Aug 20-21, 2025, and passed without any defects.

    • Completed ISO14064 GHG self-assessment by the end of June,2025.

    • Conduct a sustainability report kick-off meeting on Nov 20,2024 and provide professional counseling training courses from Nov,2024 until June,2025.

    • Underwent an external audit for ISO 14001 on Jan19-20, 2026.

    Contact Information

    Contact information

    Department

    Name and Title

    Contact Information

    Spokesperson

    Cindy Guo

    CFO

    Human Resources

    Josie Chang

    Senior Manager

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    Note:

    If you have any questions or suggestions, please feel free to write to us at

    hr@weltrend.com.tw

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